Contractor Compliance Management Services for ISNetworld® Success

Your Trusted Partner in ISNetworld® Compliance and Beyond

When it comes to managing contractor compliance for platforms like ISNetworld®, you need a partner who understands the ins and outs of complex regulatory requirements. From completing the 1,000+ question Master Questionnaire (MQ) to handling key documents like your Experience Modification Rate (EMR), Total Recordable Incident Rate (TRIR), RAVs, and OSHA logs, we take care of it all, ensuring you stay fully compliant and ready to win contracts with top hiring clients.

Why Choose Us for ISNetworld® Compliance?

1. Master Questionnaire (MQ) Expertise
Filling out ISNetworld’s® lengthy Master Questionnaire (MQ) can be overwhelming, especially when it includes hundreds of questions covering everything from your safety programs to environmental policies. We partner with clients to complete the MQ, ensuring that every question is answered correctly, and all required information is up to date, minimizing delays and rejections.

2. Managing EMR, TRIR, RAVs and OSHA Requirements
Maintaining key safety and performance metrics like EMR, TRIR, and OSHA logs is critical for your ISNetworld® profile. These factors play a significant role in determining your compliance score and whether hiring clients will consider your company for future contracts.

  • Experience Modification Rate (EMR): Your EMR is a metric that insurance companies and hiring clients use to assess your company’s workplace safety performance. It compares your company’s workers’ compensation claims to others in your industry. A lower EMR means your company is safer and more attractive to hiring clients, while a higher EMR can raise red flags.
  • Total Recordable Incident Rate (TRIR): TRIR is a crucial safety metric that measures the number of OSHA-recordable incidents per 100 full-time employees during a calendar year. The formula for TRIR is # of incidents x 200,000/the total amount of hours worked. This includes recordable injuries, illnesses, and fatalities. Many hiring clients look closely at your TRIR when assessing your safety track record, and a high TRIR can negatively impact your ability to win contracts. We help you calculate and report your TRIR accurately.
  • RAVs: We specialize in creating custom written programs that meet ISNetworld’s RAV requirements. Whether you need assistance with your Health, Safety, and Environmental (HSE) programs, Drug and Alcohol Policies, or DOT Compliance Manuals, our professionals ensure that your documentation is not only compliant but tailored to reflect your company’s operations and culture.
  • OSHA 300 and OSHA 300A Logs: Maintaining accurate OSHA 300 and OSHA 300A logs is another critical part of compliance. The OSHA 300 log records work-related injuries and illnesses, while the OSHA 300A is an annual summary of that data. These logs are frequently required by ISNetworld® and hiring clients to assess your company’s safety history. We help ensure these logs are complete, accurate, and submitted on time, so you never fall behind on compliance. Our team obtain information on hours quarterly to ensure that the hours are accurate at the end of each year.

3. Multi-Platform Compliance Support
ISNetworld® is not the only platform your business may need to comply with. Many hiring clients also use platforms like Avetta, DISA, and Veriforce, each with its own set of requirements. Managing compliance across multiple platforms can be incredibly complex and time-consuming, but our team makes it easy by handling everything for you. Whether you need to update your Avetta safety documentation or ensure your DISA drug testing compliance, we’ve got you covered across all platforms.

About ISNetworld®

ISNetworld® is a contractor/supplier management software database that serves as a clearinghouse for Hiring Clients and Contractors. To properly navigate this software program, Contractors start by answering an extensive Management System Questionnaire (MSQ™). Additional data about quality, regulatory and safety have to be supplied to ISNetworld® to be vetted and graded by the different applicable Hiring Clients. Hiring Clients grade contractor-supplied data, usually based on a 100-point scoring system, generating an A, B, C or F grade. Sometimes Hiring Clients use the color code system of Green/Red/Yellow or simply as a Pass/Fail. The correctness and timeliness of this data upload is crucial to getting the best grade/score possible.

ISN® is intended to streamline the process a Hiring Client devotes to the procurement process in contractor approval. However, it is a common testimonial from our clients that this process is not as easy as it sounds for contractors. For years, the staff at IRONWOOD has been helping companies of all sizes understand how to best structure, navigate and maintain their ISNetworld® accounts. A 3rd Party Administrator is not necessary but what can commonly take 3-6 months for a contractor to navigate, IRONWOOD Business Consulting can typically accomplish in 3-6 days. Contact us for more info.

New to ISN® or a long-term contractor maintaining compliance, a quality 3rd Party Administrator can help navigate and affordably maintain these ISNetworld® requirements. A poor quality 3rd party administrator can further complicate a contrator’s relationship with Hiring Clients and create unacceptable long-term liabilities. Contractors are easily confused through all the online guarantees. IRONWOOD always recommends due diligence when vetting potential 3rd Party Administrators.

FAQ

ISNetworld®, also referred to as ISN®, is an online contractor management system that connects contractors/suppliers to Hiring Clients/Owner Clients. ISNetworld® collects safety, quality, procurement and regulatory data to help Owner Clients evaluate the different available contractors/suppliers. Contractors provide the company and statistical information and ISNetworld® and Owner Clients review and verify this data through various methods. ISN® provides an online contractor management database, ISNetworld®, which is designed to meet internal and governmental record keeping and compliance requirements. ISN® collects health and safety, procurement, quality and regulatory information. ISN®’s subject matter experts review and verify this information to assess the accuracy, relevance and timeliness of the data. Connecting Hiring Clients with safe, reliable and sustainable contractors and suppliers around the globe allows these organizations to use ISN® as an integral part of their management systems.
Hiring Clients / Owner Clients join ISN® to help manage their contractors’ Health, Safety & Environmental compliance, quality, insurance documentation and regulatory statistical history. Contractors do not have to join ISN®. However, typically the Hiring Client will require successful ISN® registration to start business or continue a business relationship. There are always exceptions and variances to this requirement but contractors should discuss with IRONWOOD C ISN® does provide benefits but those benefits should be scrutinized. Joining ISN® as a marketing venture when there are no active contracts in place and there are no strong future possible relationships with a Hiring Client / Owner Client may generate some frustrations. If those Hiring Client relationships exist.
Review and Verification Services (RAVS®) is the safety program part of an ISN® account. ISNetworld® and Hiring Clients want contractors to upload key parts of a safety program to verify a contractor’s understanding of safety regulations. What parts are need to be upload can be a challenge for the average contractor. A small business may not have a safety manual and a large business may have a manual that is too comprehensive or lacking specific Hiring Client requirements. IRONWOOD has the right solution for ISN® RAVS®. We can write and develop the RAVS® safety manual for any contractor needing to meet RAVS® requirements.
A contractor can absolutely handle their own ISNetworld® account! The challenge may be the time and energy that can be devoted to getting the account compliant while managing other business functions. A common client testimonial is the process can take 3-6 months to navigate through the ISN® compliance process. IRONWOOD typically navigates a contractor through ISN® and completes the setup process in less than 6 days. IRONWOOD assures the best grade a contractor’s history allows. Some regulatory, safety and insurance history is difficult to overcome. We can help contractor game-plan their unique circumstances.
If a contractor wants help getting an ISN® account setup and/or maintained, selecting a 3rd party administrator can be a minefield of promises. Contractors should be cautious of guarantees and high-pressure sales tactics. When speaking with a 3rd Party Administrator, do they understand a contractor’s business, regulations they face and challenges they are trying to overcome? Red flags should be prepayment requirements, multi-year contracts, special discounts for a quick signup and a general sense of sleaziness. Business owners and executives work hard for every dollar spent, it’s important for contractors to trust their gut when handing over ISNetworld compliance. Contact IRONWOOD Business Consulting anytime to help compare and question what other 3rd party administrators are promising.
All ISNetworld® Hiring Clients / Owner Clients can view contractor supplied information. A contractor has to be wary of the fact that a Hiring Client can view contractor data with or without the contractor knowing. What does this mean? A contractor could have a potential client that is discussing future business relationships that sour because of inaccurate or incomplete data is uploaded into the contractor ISN® account. It is very important for contractors to provide the most accurate and complete data possible.
Yes, contractors can upload new OSHA 300 logs into ISNetworld®. Contractors need to be aware that Hiring Clients / Owner Clients will see previous OSHA 300 logs that have been uploaded. Contractors that have a legitimate reason for correcting their logs or those jockeying the grades typically will need to answer to their customers on why they changed their OSHA 300 logs. It is not uncommon for the uninformed contractor to upload 3 and 4 OSHA logs for the same year without knowing the tracking history created and the impression left with Hiring Clients.
Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), Environmental Protection Agency (EPA)
ISNetworld® uses the company name, NAICS/SIC code and mailing address to try to match any regulatory citation history. The search can be imperfect because OSHA, MSHA and EPA could all spell a company’s name with enough variation that citations may be missed or assigned in error.
Improving your ISNetworld® score requires a multi-faceted approach. We’ll work with you to review your EMR, TRIR, and other safety metrics, then help you implement safety programs and initiatives to reduce workplace injuries and improve your safety performance. Additionally, we’ll ensure all documentation is properly updated to reflect any improvements, helping to raise your ISNetworld® grade.

Yes! We offer comprehensive compliance management services for Avetta, DISA, Veriforce, and other platforms your hiring clients may require. Each platform has its own specific needs, and we ensure that your business stays compliant across all systems.

Non-compliance can result in missed contract opportunities, penalties, and even disqualification from bidding on future projects. Additionally, a poor safety record or incomplete documentation can damage your company’s reputation. Our services ensure you stay compliant, helping you avoid these costly consequences and keep your business competitive.

Complete ISNetworld® Compliance Services

We offer a full suite of ISNetworld® compliance services, including:

Master Questionnaire (MQ) Completion:

We partner with you to complete the lengthy and complex MQ for you, ensuring all questions are answered accurately and all documentation is provided.

EMR, TRIR, and OSHA Log Management:

We ensure your key safety metrics and OSHA logs are up to date and properly reported, helping you maintain a competitive profile.

Custom Safety Programs:

We develop safety programs tailored to your business that meet ISNetworld® requirements and help improve your safety performance.

Multi-Platform Compliance:

We manage your compliance across ISNetworld®, Avetta, DISA, Veriforce, and other platforms as needed.

Ongoing Updates and Monitoring:

Compliance is not a one-time task. We continuously monitor your profile to ensure it stays in good standing and meets all current requirements.

Don’t let the complexities of ISNetworld®, EMR ratings, TRIR, or OSHA requirements stand in the way of your success. Our experienced team is here to take the burden off your shoulders, handling everything from the Master Questionnaire to multi-platform compliance. With our support, you can focus on growing your business and securing more contracts.